WFMbytes

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WFMbytes is a mobile client for NICE IEX Workforce Management system which is a comprehensive solution for driving the performance of a contact center. By enhancing performance, improving resource planning, streamlining time-consuming tasks and integrating data between applications, the system enables the call center operation to deliver customer-winning service at the lowest possible operating cost. Using WFMbytes call center users will be able to see real time schedules and performance statistics, the same data they would see browser-based application WebStations ScheduleViewer and StatsViewer. In addition users will be able to see the status of their schedule change and trade requests.

App Name:WFMbytes

App Version:1.2.0

App Size:218 KB

Cost:FREE